How job crafting enhances job satisfaction: the moderating role of perceived organizational support in Jordan’s public healthcare sector

Abstract This exploration of the relationship between job satisfaction and job crafting amongst nurses within public sector healthcare within Jordan has a particular emphasis upon the moderating impact from perceived organisational support (POS). Drawing upon a sample comprising 421 nurses that were...

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Main Authors: Mohammad Fathi Almaaitah, Tha’er Abdelwahab Almajali, Mohammad M. Taamneh, Ali Zakariya Al-Quran, Hayel Falah Alserhan
Format: Article
Language:English
Published: Springer 2025-05-01
Series:Discover Sustainability
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Online Access:https://doi.org/10.1007/s43621-025-01248-z
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author Mohammad Fathi Almaaitah
Tha’er Abdelwahab Almajali
Mohammad M. Taamneh
Ali Zakariya Al-Quran
Hayel Falah Alserhan
author_facet Mohammad Fathi Almaaitah
Tha’er Abdelwahab Almajali
Mohammad M. Taamneh
Ali Zakariya Al-Quran
Hayel Falah Alserhan
author_sort Mohammad Fathi Almaaitah
collection DOAJ
description Abstract This exploration of the relationship between job satisfaction and job crafting amongst nurses within public sector healthcare within Jordan has a particular emphasis upon the moderating impact from perceived organisational support (POS). Drawing upon a sample comprising 421 nurses that were working within public institutions of healthcare, there was analysis of the data through use of Smart PLS 4. The hypothesis of the study is that there is a significant and positive impact from job crafting upon job satisfaction. That hypothesis is supported by the findings, with it revealed that those nurses that engage in behaviours of job crafting report job satisfaction levels that are higher. Moreover, it is demonstrated by the study that POS plays a moderating role that is significant within that relationship, thereby enhancing the positive impact that job crafting has upon job satisfaction. To be specific, nurses that have the perception of a higher degree of organisational support have a tendency to experience a connection between job satisfaction and job crafting that is stronger, and that suggests that organisational support could amplify the benefits from job crafting. The results make a contribution to understanding of the ways in which job crafting may improve the levels of job satisfaction, and the results highlight the importance that POS has in the fostering of a more satisfied and engaged nursing workforce within public sector healthcare.
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spelling doaj-art-472270f8759a44c0a4ecb7a36c83f71d2025-08-20T03:16:46ZengSpringerDiscover Sustainability2662-99842025-05-016111610.1007/s43621-025-01248-zHow job crafting enhances job satisfaction: the moderating role of perceived organizational support in Jordan’s public healthcare sectorMohammad Fathi Almaaitah0Tha’er Abdelwahab Almajali1Mohammad M. Taamneh2Ali Zakariya Al-Quran3Hayel Falah Alserhan4Department of Business Administration and Public Administration, School of Business, Al Al-Bayt UniversityAl-Ahliyya Amman UniversityJadara Research Center, Jadara UniversityDepartment of Business Administration, School of Business, Al Al-Bayt UniversityDepartment of Business Administration and Public Administration, School of Business, Al Al-Bayt UniversityAbstract This exploration of the relationship between job satisfaction and job crafting amongst nurses within public sector healthcare within Jordan has a particular emphasis upon the moderating impact from perceived organisational support (POS). Drawing upon a sample comprising 421 nurses that were working within public institutions of healthcare, there was analysis of the data through use of Smart PLS 4. The hypothesis of the study is that there is a significant and positive impact from job crafting upon job satisfaction. That hypothesis is supported by the findings, with it revealed that those nurses that engage in behaviours of job crafting report job satisfaction levels that are higher. Moreover, it is demonstrated by the study that POS plays a moderating role that is significant within that relationship, thereby enhancing the positive impact that job crafting has upon job satisfaction. To be specific, nurses that have the perception of a higher degree of organisational support have a tendency to experience a connection between job satisfaction and job crafting that is stronger, and that suggests that organisational support could amplify the benefits from job crafting. The results make a contribution to understanding of the ways in which job crafting may improve the levels of job satisfaction, and the results highlight the importance that POS has in the fostering of a more satisfied and engaged nursing workforce within public sector healthcare.https://doi.org/10.1007/s43621-025-01248-zPerceived organisational supportJob craftingJob satisfactionThe public sector of Jordan
spellingShingle Mohammad Fathi Almaaitah
Tha’er Abdelwahab Almajali
Mohammad M. Taamneh
Ali Zakariya Al-Quran
Hayel Falah Alserhan
How job crafting enhances job satisfaction: the moderating role of perceived organizational support in Jordan’s public healthcare sector
Discover Sustainability
Perceived organisational support
Job crafting
Job satisfaction
The public sector of Jordan
title How job crafting enhances job satisfaction: the moderating role of perceived organizational support in Jordan’s public healthcare sector
title_full How job crafting enhances job satisfaction: the moderating role of perceived organizational support in Jordan’s public healthcare sector
title_fullStr How job crafting enhances job satisfaction: the moderating role of perceived organizational support in Jordan’s public healthcare sector
title_full_unstemmed How job crafting enhances job satisfaction: the moderating role of perceived organizational support in Jordan’s public healthcare sector
title_short How job crafting enhances job satisfaction: the moderating role of perceived organizational support in Jordan’s public healthcare sector
title_sort how job crafting enhances job satisfaction the moderating role of perceived organizational support in jordan s public healthcare sector
topic Perceived organisational support
Job crafting
Job satisfaction
The public sector of Jordan
url https://doi.org/10.1007/s43621-025-01248-z
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