From reviews to reflections: Understanding tourist sentiments and satisfaction in African destinations through user-generated content

User-generated content continues to shape global tourism trends, yet Africa's growing tourism sector has received limited attention. This study addresses this gap by investigating tourist sentiments and satisfaction across ten African destinations from 2018 to 2023. Employing a mixed method app...

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Bibliographic Details
Main Authors: Esi Akyere Mensah, Doreen Nyarko Anyamesem Odame, Isaac Ankrah, Theresa Obuobisa-Darko, Robert Ebo Hinson
Format: Article
Language:English
Published: Elsevier 2025-05-01
Series:Annals of Tourism Research Empirical Insights
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2666957925000096
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