Why do travelers discontinue using integrated ride-hailing platforms? The role of perceived value and perceived risk

Abstract Despite integrated ride-hailing platforms have provided many benefits to travelers, there are also various potential risks. This study aims to examine travelers’ discontinuance behavioral intention toward integrated ride-hailing platforms. The research framework was established by extending...

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Bibliographic Details
Main Authors: Ke Lu, Chunmei Shi
Format: Article
Language:English
Published: Springer Nature 2025-03-01
Series:Humanities & Social Sciences Communications
Online Access:https://doi.org/10.1057/s41599-025-04683-5
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