Sentiment Analysis‐Based Model for Monitoring User Engagement With Mental Health Chatbots

ABSTRACT Mental health challenges, particularly among youth, are compounded by stigma and limited access to professional care. This has driven demand for scalable digital solutions like chatbots. This study introduces a sentiment analysis‐based model to assess user satisfaction with mental health ch...

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Bibliographic Details
Main Authors: Ian Igado Mmbayi, Consolata Gakii, Faith Mueni Musyoka
Format: Article
Language:English
Published: Wiley 2025-06-01
Series:Engineering Reports
Subjects:
Online Access:https://doi.org/10.1002/eng2.70247
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