Natural Language Processing of Sentiments Identified in Patient Comments Associated with Less Than Top-Rated Care
Background: Natural language processing (NLP) analysis of patient comments about their care can inform improvement initiatives. Objective: We used NLP to quantify sentiments and identify topics in patient comments associated with submaximal ratings of experience. Methods: Using a set of 1117 patient...
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| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
SAGE Publishing
2025-03-01
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| Series: | Journal of Patient Experience |
| Online Access: | https://doi.org/10.1177/23743735251323677 |
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