LLM enabled classification of patient self-reported symptoms and needs in health systems across the USA

Abstract US health systems receive up to 200 M monthly website visitors. Connecting patient searches to the appropriate workflow requires accurate classification. A dataset of searches on ~15 US health system websites was annotated, characterized, and used to train and evaluate a multi-label, multi-...

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Bibliographic Details
Main Authors: Bilal A. Naved, Shravan Ravishankar, Georges E. Colbert, Andrew Johnston, Quintan M. Slott, Yuan Luo
Format: Article
Language:English
Published: Nature Portfolio 2025-07-01
Series:npj Digital Medicine
Online Access:https://doi.org/10.1038/s41746-025-01779-9
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