UNDERSTANDING THE IMPACTS AND MOTIVATIONS OF DUPLICATE REVIEWS ON TRIPADVISOR

TripAdvisor is a popular review platform, where users post reviews for the same place, including duplicate reviews. This duplication can skew research results and visitors' perceptions. To address this issue, we analyze TripAdvisor reviews in 3 languages from 20 attractions in 2 UNESCO heritag...

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Bibliographic Details
Main Authors: Nuno António, Marisol B. Correia, Filipa Perdigão Ribeiro
Format: Article
Language:English
Published: Universidad de Murcia 2023-12-01
Series:Cuadernos de Turismo
Subjects:
Online Access:https://revistas.um.es/turismo/article/view/593611
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