Evaluation of the quality of safe dental services based on the perception of patients with the IPA approach: a powerful diagnostic tool for managers
Abstract Background In today’s competitive world, especially in critical situations, dental clinic managers seek to retain customers and allocate more market share. The importance-performance analysis (IPA) technique is a powerful diagnostic tool that helps managers identify fundamental deficiencies...
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
BMC
2024-12-01
|
| Series: | BMC Health Services Research |
| Subjects: | |
| Online Access: | https://doi.org/10.1186/s12913-024-11955-4 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|