APA (7th ed.) Citation

Hadi, Z. ‘., Siregar, D. A., Wijaya, G. S. T., Handayani, P. W., & Harahap, N. C. The influence of transparency, anthropomorphism, and positive politeness on chatbots for service recovery in E-health applications. Taylor & Francis Group.

Chicago Style (17th ed.) Citation

Hadi, Zuhal ‘Alimul, Dinda Adriani Siregar, Gitan Sahl Tazakha Wijaya, Putu Wuri Handayani, and Nabila Clydea Harahap. The Influence of Transparency, Anthropomorphism, and Positive Politeness on Chatbots for Service Recovery in E-health Applications. Taylor & Francis Group.

MLA (9th ed.) Citation

Hadi, Zuhal ‘Alimul, et al. The Influence of Transparency, Anthropomorphism, and Positive Politeness on Chatbots for Service Recovery in E-health Applications. Taylor & Francis Group.