The influence of social media marketing on the quality of hotel services and the behavioral intentions of tourists

The presented study examines the influence of social media marketing on hotel service quality and tourist treatment purposes to raise service standards, meet consumer requirements, and boost marketing effectiveness. A theoretical framework detects information quality and involvement, and cognitive t...

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Bibliographic Details
Main Authors: Liu Han, Huang Mingying, Zhang Peng
Format: Article
Language:English
Published: Elsevier 2025-05-01
Series:Acta Psychologica
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S0001691825001945
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