Diverse Patient Experiences of Internet-Based Cognitive Behavioral Therapy with Guided Peer Support for Generalized Anxiety Disorders

Opportunities exist to improve patient experience in the emergency department for low-risk (ie, non-cardiac) chest pain patients with anxiety and panic as the underlying cause of symptoms. Referral to internet-based cognitive behavioral therapy (iCBT) with guided support is a scalable, evidence-base...

Full description

Saved in:
Bibliographic Details
Main Authors: Jill Nault Connors PhD, MSSW, Ernani Magalhaes JD, Kevin Prather MSW, Nida Khan MD, Claire Draucker PhD, RN, FAAN, Johanne Eliacin PhD, HSPP, Chet Montgomery, Julie Hayden BS, Michael Millard MD, Kurt Kroenke MD, Paul Musey MD, MS, FACEP
Format: Article
Language:English
Published: SAGE Publishing 2025-01-01
Series:Journal of Patient Experience
Online Access:https://doi.org/10.1177/23743735241310322
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1832557571252158464
author Jill Nault Connors PhD, MSSW
Ernani Magalhaes JD
Kevin Prather MSW
Nida Khan MD
Claire Draucker PhD, RN, FAAN
Johanne Eliacin PhD, HSPP
Chet Montgomery
Julie Hayden BS
Michael Millard MD
Kurt Kroenke MD
Paul Musey MD, MS, FACEP
author_facet Jill Nault Connors PhD, MSSW
Ernani Magalhaes JD
Kevin Prather MSW
Nida Khan MD
Claire Draucker PhD, RN, FAAN
Johanne Eliacin PhD, HSPP
Chet Montgomery
Julie Hayden BS
Michael Millard MD
Kurt Kroenke MD
Paul Musey MD, MS, FACEP
author_sort Jill Nault Connors PhD, MSSW
collection DOAJ
description Opportunities exist to improve patient experience in the emergency department for low-risk (ie, non-cardiac) chest pain patients with anxiety and panic as the underlying cause of symptoms. Referral to internet-based cognitive behavioral therapy (iCBT) with guided support is a scalable, evidence-based option that is underused, particularly among non-white patients. In collaboration with a diverse group of patient and community partners, we co-developed and tested an existing iCBT course for generalized anxiety disorder with delivery of guided support by a peer recovery specialist with concordant lived experience. We analyzed patient partner feedback from debriefing sessions during the testing phase using conventional content analysis. Results revealed overall positive experiences with both iCBT lessons and peer support calls. Key points derived from qualitative findings include: (1) iCBT lesson content resonated reasonably well with the diverse group of patient partners, (2) the peer relationship was key to individualizing application of content to various lived experiences, and (3) the guided discussion should be participant-driven and based on content that resonates most with the participant. In conclusion, iCBT with guided peer support was acceptable to patient partners involved in co-development and testing who were representative of a diverse patient population.
format Article
id doaj-art-350ab79c5edc4882968df1a360ec096a
institution Kabale University
issn 2374-3743
language English
publishDate 2025-01-01
publisher SAGE Publishing
record_format Article
series Journal of Patient Experience
spelling doaj-art-350ab79c5edc4882968df1a360ec096a2025-02-03T04:03:19ZengSAGE PublishingJournal of Patient Experience2374-37432025-01-011210.1177/23743735241310322Diverse Patient Experiences of Internet-Based Cognitive Behavioral Therapy with Guided Peer Support for Generalized Anxiety DisordersJill Nault Connors PhD, MSSW0Ernani Magalhaes JD1Kevin Prather MSW2Nida Khan MD3Claire Draucker PhD, RN, FAAN4Johanne Eliacin PhD, HSPP5Chet Montgomery6Julie Hayden BS7Michael Millard MD8Kurt Kroenke MD9Paul Musey MD, MS, FACEP10 , Indianapolis, IN, USA Patient & Community Advisory Committee, Indianapolis, IN, USA Department of Emergency Medicine, Indiana University School of Medicine, Indianapolis, IN, USA , Indianapolis, IN, USA , USA Regenstrief Institute, Inc., Indianapolis, IN, USA Patient & Community Advisory Committee, Indianapolis, IN, USA National Alliance on Mental Illness (NAMI) of Greater Indianapolis, Inc., Indianapolis, IN, USA Clinical Research Unit for Anxiety and Depression, Regenstrief Institute, Inc., Indianapolis, IN, USA Department of Emergency Medicine, Indiana University School of Medicine, Indianapolis, IN, USAOpportunities exist to improve patient experience in the emergency department for low-risk (ie, non-cardiac) chest pain patients with anxiety and panic as the underlying cause of symptoms. Referral to internet-based cognitive behavioral therapy (iCBT) with guided support is a scalable, evidence-based option that is underused, particularly among non-white patients. In collaboration with a diverse group of patient and community partners, we co-developed and tested an existing iCBT course for generalized anxiety disorder with delivery of guided support by a peer recovery specialist with concordant lived experience. We analyzed patient partner feedback from debriefing sessions during the testing phase using conventional content analysis. Results revealed overall positive experiences with both iCBT lessons and peer support calls. Key points derived from qualitative findings include: (1) iCBT lesson content resonated reasonably well with the diverse group of patient partners, (2) the peer relationship was key to individualizing application of content to various lived experiences, and (3) the guided discussion should be participant-driven and based on content that resonates most with the participant. In conclusion, iCBT with guided peer support was acceptable to patient partners involved in co-development and testing who were representative of a diverse patient population.https://doi.org/10.1177/23743735241310322
spellingShingle Jill Nault Connors PhD, MSSW
Ernani Magalhaes JD
Kevin Prather MSW
Nida Khan MD
Claire Draucker PhD, RN, FAAN
Johanne Eliacin PhD, HSPP
Chet Montgomery
Julie Hayden BS
Michael Millard MD
Kurt Kroenke MD
Paul Musey MD, MS, FACEP
Diverse Patient Experiences of Internet-Based Cognitive Behavioral Therapy with Guided Peer Support for Generalized Anxiety Disorders
Journal of Patient Experience
title Diverse Patient Experiences of Internet-Based Cognitive Behavioral Therapy with Guided Peer Support for Generalized Anxiety Disorders
title_full Diverse Patient Experiences of Internet-Based Cognitive Behavioral Therapy with Guided Peer Support for Generalized Anxiety Disorders
title_fullStr Diverse Patient Experiences of Internet-Based Cognitive Behavioral Therapy with Guided Peer Support for Generalized Anxiety Disorders
title_full_unstemmed Diverse Patient Experiences of Internet-Based Cognitive Behavioral Therapy with Guided Peer Support for Generalized Anxiety Disorders
title_short Diverse Patient Experiences of Internet-Based Cognitive Behavioral Therapy with Guided Peer Support for Generalized Anxiety Disorders
title_sort diverse patient experiences of internet based cognitive behavioral therapy with guided peer support for generalized anxiety disorders
url https://doi.org/10.1177/23743735241310322
work_keys_str_mv AT jillnaultconnorsphdmssw diversepatientexperiencesofinternetbasedcognitivebehavioraltherapywithguidedpeersupportforgeneralizedanxietydisorders
AT ernanimagalhaesjd diversepatientexperiencesofinternetbasedcognitivebehavioraltherapywithguidedpeersupportforgeneralizedanxietydisorders
AT kevinprathermsw diversepatientexperiencesofinternetbasedcognitivebehavioraltherapywithguidedpeersupportforgeneralizedanxietydisorders
AT nidakhanmd diversepatientexperiencesofinternetbasedcognitivebehavioraltherapywithguidedpeersupportforgeneralizedanxietydisorders
AT clairedrauckerphdrnfaan diversepatientexperiencesofinternetbasedcognitivebehavioraltherapywithguidedpeersupportforgeneralizedanxietydisorders
AT johanneeliacinphdhspp diversepatientexperiencesofinternetbasedcognitivebehavioraltherapywithguidedpeersupportforgeneralizedanxietydisorders
AT chetmontgomery diversepatientexperiencesofinternetbasedcognitivebehavioraltherapywithguidedpeersupportforgeneralizedanxietydisorders
AT juliehaydenbs diversepatientexperiencesofinternetbasedcognitivebehavioraltherapywithguidedpeersupportforgeneralizedanxietydisorders
AT michaelmillardmd diversepatientexperiencesofinternetbasedcognitivebehavioraltherapywithguidedpeersupportforgeneralizedanxietydisorders
AT kurtkroenkemd diversepatientexperiencesofinternetbasedcognitivebehavioraltherapywithguidedpeersupportforgeneralizedanxietydisorders
AT paulmuseymdmsfacep diversepatientexperiencesofinternetbasedcognitivebehavioraltherapywithguidedpeersupportforgeneralizedanxietydisorders