Gamification and Consumer Loyalty: The Role of Utilitarian and Hedonic Benefit

Gamification is a trend of the future that primarily influences consumer behavior. This, in turn, triggers loyalty via a game-thinking loop. The multifold application of gamification, however, has remained a buzzword thus far, indicating an infancy of the game mechanicsto impact consumerloyalty, an...

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Bibliographic Details
Main Authors: Anam Shahid, Sadia Arshad
Format: Article
Language:English
Published: Lahore School of Economics 2021-10-01
Series:The Lahore Journal of Business
Subjects:
Online Access:https://journals.lahoreschool.edu.pk/LJB/LJB/article/view/101
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