EcoptiAI: E-Commerce Process Optimization and Operational Cost Minimization Through Task Automation Using Agentic AI

EcoptiAI: E-Commerce Process Optimization and Operational Cost Minimization Through Task Automation Using Agentic AI

The rapid expansion of e-commerce has increased the complexity of operational processes, making it challenging to manage tasks such as product cataloging, customer responses, delivery updates, and feedback collection efficiently. These challenges often result in elevated operational costs and decrea...

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Bibliographic Details
Main Authors: Olivia-Roxana Alecsoiu, Nuruzzaman Faruqui, Andreea Anamaria Panagoret, Ceausescu Aurelian Ionut, Dragos Mihai Panagoret, Rares-Vladimir Nitu, Miruna Angela Mutu
Format: Article
Language:English
Published: IEEE 2025-01-01
Series:IEEE Access
Subjects:
Agentic AI
e-commerce automation
transformer-based model
customer experience optimization
operational cost reduction
Online Access:https://ieeexplore.ieee.org/document/10964222/
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https://ieeexplore.ieee.org/document/10964222/

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