Using quality improvement methodology to reduce Did Not Attends in healthcare within a UK prison

Background His Majesty's Prison East Sutton Park is an open prison and young offender institution for women in Maidstone, England. In 2022, it developed a high Did Not Attend (DNA) rate of 21% per week across all five core healthcare clinics. Services with a high DNA rate increase waiting times...

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Bibliographic Details
Main Authors: Emma Knight, Nitish Lakhman, Suzan Harleston, Charlie Bodnar, Francesca Addis, Vishal Bheenick
Format: Article
Language:English
Published: BMJ Publishing Group 2025-03-01
Series:BMJ Open Quality
Online Access:https://bmjopenquality.bmj.com/content/14/1/e003183.full
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