Assessing Reference: Using the Wisconsin-Ohio Reference Evaluation Program in an Academic Science Library.

The Pennsylvania State University Life Sciences Library conducted the Wisconsin-Ohio Reference Evaluation Program survey in October 2005. The results of the survey indicated that the desk personnel do an average job in fulfilling the library user's expectations. Known-item questions were handl...

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Bibliographic Details
Main Authors: Amy Paster, Kathy Fescemyer, Nancy Henry, Janet Hughes, Helen Smith
Format: Article
Language:English
Published: University of Alberta Library 2006-05-01
Series:Issues in Science and Technology Librarianship
Online Access:https://journals.library.ualberta.ca/istl/index.php/istl/article/view/2055
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