Quality of care and patient safety in Israeli hospitals

The aim of this study was to understand how Israeli hospitals improve several domains related to quality of care in its broadest sense, including clinical quality, patient safety, patient experience, waiting times for outpatient visits and clinicians’ well-being. Questionnaires were send to leaders...

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Main Author: DREIHER Dalia
Format: Article
Language:English
Published: Free International University of Moldova 2022-11-01
Series:EcoSoEn: Ştiinţe Economice, Sociale şi Inginereşti = Economics, Social and Engineering Sciences
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Online Access:https://ibn.idsi.md/ro/vizualizare_articol/168848
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author DREIHER Dalia
author_facet DREIHER Dalia
author_sort DREIHER Dalia
collection DOAJ
description The aim of this study was to understand how Israeli hospitals improve several domains related to quality of care in its broadest sense, including clinical quality, patient safety, patient experience, waiting times for outpatient visits and clinicians’ well-being. Questionnaires were send to leaders of public hospitals in Israel. These questionnaires inquired which methods are used to improve quality (e.g., email communication, annual work plans, computerized reports, etc.). Of 29 public hospitals, 14 responded. On the whole, similar methods were used for most topics. These included discussions at the leadership level, formal meetings to discuss issues between leadership and departments, email communications and annual work plans meeting. Domains which were less likely to be under leadership’s focus were waiting times for procedures and outpatient visits, and clinicians’ well-being. Several methods, such as computerized reports, or quarterly follow-up meetings with departments were used less frequently. We can conclude that a global framework for introducing quality in Israeli hospitals is needed.
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series EcoSoEn: Ştiinţe Economice, Sociale şi Inginereşti = Economics, Social and Engineering Sciences
spelling doaj-art-30c58230f3234474abeb3a187f6debca2025-01-13T12:10:30ZengFree International University of MoldovaEcoSoEn: Ştiinţe Economice, Sociale şi Inginereşti = Economics, Social and Engineering Sciences2587-344X2022-11-013-455763https://doi.org/10.54481/ecosoen.2022.3-4.08Quality of care and patient safety in Israeli hospitalsDREIHER Dalia0https://orcid.org/0000-0002-4767-8885Free International University of Moldova, Chisinau The aim of this study was to understand how Israeli hospitals improve several domains related to quality of care in its broadest sense, including clinical quality, patient safety, patient experience, waiting times for outpatient visits and clinicians’ well-being. Questionnaires were send to leaders of public hospitals in Israel. These questionnaires inquired which methods are used to improve quality (e.g., email communication, annual work plans, computerized reports, etc.). Of 29 public hospitals, 14 responded. On the whole, similar methods were used for most topics. These included discussions at the leadership level, formal meetings to discuss issues between leadership and departments, email communications and annual work plans meeting. Domains which were less likely to be under leadership’s focus were waiting times for procedures and outpatient visits, and clinicians’ well-being. Several methods, such as computerized reports, or quarterly follow-up meetings with departments were used less frequently. We can conclude that a global framework for introducing quality in Israeli hospitals is needed. https://ibn.idsi.md/ro/vizualizare_articol/168848quality; patient experience; infection control; efficiency; accreditation.
spellingShingle DREIHER Dalia
Quality of care and patient safety in Israeli hospitals
EcoSoEn: Ştiinţe Economice, Sociale şi Inginereşti = Economics, Social and Engineering Sciences
quality; patient experience; infection control; efficiency; accreditation.
title Quality of care and patient safety in Israeli hospitals
title_full Quality of care and patient safety in Israeli hospitals
title_fullStr Quality of care and patient safety in Israeli hospitals
title_full_unstemmed Quality of care and patient safety in Israeli hospitals
title_short Quality of care and patient safety in Israeli hospitals
title_sort quality of care and patient safety in israeli hospitals
topic quality; patient experience; infection control; efficiency; accreditation.
url https://ibn.idsi.md/ro/vizualizare_articol/168848
work_keys_str_mv AT dreiherdalia qualityofcareandpatientsafetyinisraelihospitals