Optimization of Business Processes Through BPM Methodology: A Case Study on Data Analysis and Performance Improvement

This study explores the application of the BPM lifecycle to optimize the market analysis process within the market intelligence department of a major energy company. The semi-structured, virtual nature of the process necessitated careful adaptation of BPM methodology, starting with process discovery...

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Bibliographic Details
Main Authors: António Ricardo Teixeira, José Vasconcelos Ferreira, Ana Luísa Ramos
Format: Article
Language:English
Published: MDPI AG 2024-11-01
Series:Information
Subjects:
Online Access:https://www.mdpi.com/2078-2489/15/11/724
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