Investigating the Impact of Information Quality on Relationship Marketing with Mediating Role of Salespeople’ Relational Competency: Survey about Iranian ISP

Despite the vital role of information in relational-oriented firms, there are limited studies on the impact of information quality on relationship marketing. To address this gap, this study develops a conceptual model to examine the impact of information quality on the successful implementation of r...

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Bibliographic Details
Main Authors: Elmira Salari, Hamid Reza Yazdani, Abouzar Arab Sorkhi
Format: Article
Language:English
Published: University of Tehran 2018-10-01
Series:Journal of Information Technology Management
Subjects:
Online Access:https://jitm.ut.ac.ir/article_72355_8f593011036fcc1f213148d33ee25f87.pdf
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