Enhancing Customer Insight Through Aspect-Based Sentiment Analysis of Smart Device Reviews
In today’s highly competitive smart device market, understanding customer sentiment is essential for driving product innovation and brand loyalty. This study applies Aspect-Based Sentiment Analysis (ABSA) using transformer-based models BERT, RoBERTa, and DistilBERT on over 20,000 reviews collected...
Saved in:
| Main Author: | |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
STKIP PGRI Situbondo
2025-06-01
|
| Series: | Edusaintek |
| Subjects: | |
| Online Access: | https://www.journalstkippgrisitubondo.ac.id/index.php/EDUSAINTEK/article/view/1796 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|