Psychometric Model for Service Firm’s Intellectual Stress Diagnosis and Management: Development and Validation
A modern service firm—a complex interaction of humans, technology, and corporate culture driven by knowledge and digitalization—is susceptible to intellectual stress (istress) as do humans. This is because both have intellectual capability—intellectual capital (IC) for service firms and competence f...
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| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Wiley
2025-01-01
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| Series: | The Scientific World Journal |
| Online Access: | http://dx.doi.org/10.1155/tswj/1117495 |
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