Impact of Product, Process, Organisational, and Marketing Innovation on Micro, Small and Medium Scale Enterprises' Sustainability

Background: Rapid and efficient adoption of new business models is a key lever for improving an organisation's sustainable performance and one of the most important sources of enduring competitive edge. Nonetheless, studies show that a large number of business model innovations fail. Objecti...

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Main Authors: Erna Listyaningsih, Yuliansyah Yuliansyah, Rissa A. Martinouva, Febrianty Febrianty, Muazza Muazza, Shofia Amin, Etty Puji Lestari, Amirul Mukminin
Format: Article
Language:English
Published: Department of Mass Communication, University of Nigeria 2025-06-01
Series:Ianna Journal of Interdisciplinary Studies
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Online Access:https://iannajournalofinterdisciplinarystudies.com/index.php/1/article/view/695
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author Erna Listyaningsih
Yuliansyah Yuliansyah
Rissa A. Martinouva
Febrianty Febrianty
Muazza Muazza
Shofia Amin
Etty Puji Lestari
Amirul Mukminin
author_facet Erna Listyaningsih
Yuliansyah Yuliansyah
Rissa A. Martinouva
Febrianty Febrianty
Muazza Muazza
Shofia Amin
Etty Puji Lestari
Amirul Mukminin
author_sort Erna Listyaningsih
collection DOAJ
description Background: Rapid and efficient adoption of new business models is a key lever for improving an organisation's sustainable performance and one of the most important sources of enduring competitive edge. Nonetheless, studies show that a large number of business model innovations fail. Objective: This study aimed to investigate how innovation, sustainability, and performance function as moderators in Micro, Small, and Medium-Scale Enterprises (MSMES). Methodology: The study involved 100 culinary MSME actors from the twenty sub-districts of Bandar Lampung, Indonesia. To analyse the data and ascertain the correlation between variables, Smart PLS was utilised. Results: Product, process, and organisational innovation have no impact on MSMEs' sustainability; according to statistical testing, only marketing innovation does. This suggests that the long-term survival of an MSME business, which is crucial in the culinary industry, is significantly impacted by marketing innovation. This study also reported that the performance of MSMEs has an impact on their sustainability. However, MSMES' performance has no effect on the relationship between innovation of product, process, organisation, and marketing, and their sustainability. Conclusion: Organisations, process, and product innovation have no bearing on the sustainability of MSMEs; only marketing innovation does. This demonstrates that the culinary industry values innovation in marketing, which makes a big difference in an MSME's long-term survival. Unique Contribution: The study has provided empirical support for its practical implications, and the findings highlight areas of emphasis for improving the sustainability and innovation of MSMES, two elements that appear to be essential for encouraging entrepreneurship and enhancing the financial circumstances of families with low incomes in developing countries, such as Indonesia, which are particularly vulnerable. Key Recommendation: Innovation in marketing is a crucial component for businesses seeking to enhance their sustainability. It is suggested that businesses should strive to attain high innovation capabilities to achieve their goals.
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institution Kabale University
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language English
publishDate 2025-06-01
publisher Department of Mass Communication, University of Nigeria
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series Ianna Journal of Interdisciplinary Studies
spelling doaj-art-25342c3ee52740fc95d3ab0d7450be3b2025-08-20T03:24:36ZengDepartment of Mass Communication, University of NigeriaIanna Journal of Interdisciplinary Studies2735-98832735-98912025-06-0172Impact of Product, Process, Organisational, and Marketing Innovation on Micro, Small and Medium Scale Enterprises' SustainabilityErna Listyaningsih0https://orcid.org/0000-0002-4029-7705Yuliansyah Yuliansyah1https://orcid.org/0000-0002-0036-0853Rissa A. Martinouva2https://orcid.org/0000-0002-0198-3956Febrianty Febrianty3https://orcid.org/0000-0001-5819-5857Muazza Muazza 4https://orcid.org/0000-0002-0233-8481Shofia Amin5https://orcid.org/0000-0002-5647-4120Etty Puji Lestari6https://orcid.org/0000-0002-3501-5400Amirul Mukminin7https://orcid.org/0000-0002-6806-1315Universitas Malahayati, Bandar Lampung, IndonesiaUniversitas Lampung, Lampung, IndonesiaUniversitas Malahayati, Lampung, IndonesiaUniversitas Malahayati, Lampung, IndonesiaUniversitas Jambi, Jambi, IndonesiaUniversitas Jambi, Jambi, IndonesiaUniversitas Terbuka, Jakarta, IndonesiaUniversitas Jambi Background: Rapid and efficient adoption of new business models is a key lever for improving an organisation's sustainable performance and one of the most important sources of enduring competitive edge. Nonetheless, studies show that a large number of business model innovations fail. Objective: This study aimed to investigate how innovation, sustainability, and performance function as moderators in Micro, Small, and Medium-Scale Enterprises (MSMES). Methodology: The study involved 100 culinary MSME actors from the twenty sub-districts of Bandar Lampung, Indonesia. To analyse the data and ascertain the correlation between variables, Smart PLS was utilised. Results: Product, process, and organisational innovation have no impact on MSMEs' sustainability; according to statistical testing, only marketing innovation does. This suggests that the long-term survival of an MSME business, which is crucial in the culinary industry, is significantly impacted by marketing innovation. This study also reported that the performance of MSMEs has an impact on their sustainability. However, MSMES' performance has no effect on the relationship between innovation of product, process, organisation, and marketing, and their sustainability. Conclusion: Organisations, process, and product innovation have no bearing on the sustainability of MSMEs; only marketing innovation does. This demonstrates that the culinary industry values innovation in marketing, which makes a big difference in an MSME's long-term survival. Unique Contribution: The study has provided empirical support for its practical implications, and the findings highlight areas of emphasis for improving the sustainability and innovation of MSMES, two elements that appear to be essential for encouraging entrepreneurship and enhancing the financial circumstances of families with low incomes in developing countries, such as Indonesia, which are particularly vulnerable. Key Recommendation: Innovation in marketing is a crucial component for businesses seeking to enhance their sustainability. It is suggested that businesses should strive to attain high innovation capabilities to achieve their goals. https://iannajournalofinterdisciplinarystudies.com/index.php/1/article/view/695innovationsustainabilityperformanceMSME; model
spellingShingle Erna Listyaningsih
Yuliansyah Yuliansyah
Rissa A. Martinouva
Febrianty Febrianty
Muazza Muazza
Shofia Amin
Etty Puji Lestari
Amirul Mukminin
Impact of Product, Process, Organisational, and Marketing Innovation on Micro, Small and Medium Scale Enterprises' Sustainability
Ianna Journal of Interdisciplinary Studies
innovation
sustainability
performance
MSME; model
title Impact of Product, Process, Organisational, and Marketing Innovation on Micro, Small and Medium Scale Enterprises' Sustainability
title_full Impact of Product, Process, Organisational, and Marketing Innovation on Micro, Small and Medium Scale Enterprises' Sustainability
title_fullStr Impact of Product, Process, Organisational, and Marketing Innovation on Micro, Small and Medium Scale Enterprises' Sustainability
title_full_unstemmed Impact of Product, Process, Organisational, and Marketing Innovation on Micro, Small and Medium Scale Enterprises' Sustainability
title_short Impact of Product, Process, Organisational, and Marketing Innovation on Micro, Small and Medium Scale Enterprises' Sustainability
title_sort impact of product process organisational and marketing innovation on micro small and medium scale enterprises sustainability
topic innovation
sustainability
performance
MSME; model
url https://iannajournalofinterdisciplinarystudies.com/index.php/1/article/view/695
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