Mining online hotel reviews using big data and machine learning: An empirical study from an emerging country
This paper presents a framework for collecting large datasets of hotel reviews (e.g., from Booking.com and TripAdvisor) and performing useful analytics from the data collected. This approach automates data collection, reduces manual effort, enhances data cleaning, and standardizes data processing. W...
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| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Elsevier
2025-05-01
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| Series: | Annals of Tourism Research Empirical Insights |
| Subjects: | |
| Online Access: | http://www.sciencedirect.com/science/article/pii/S2666957925000059 |
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