The effects of human-like social cues on social responses towards text-based conversational agents—a meta-analysis

Abstract Humanizing chatbots through social cues is a common strategy to increase user acceptance. However, whether and in which circumstances this strategy is generally effective is still unclear. This meta-analysis thus examines the effect of text-based chatbots’ social cues on users’ social respo...

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Bibliographic Details
Main Author: Stefanie Helene Klein
Format: Article
Language:English
Published: Springer Nature 2025-08-01
Series:Humanities & Social Sciences Communications
Online Access:https://doi.org/10.1057/s41599-025-05618-w
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