The impact of advertising on consumers’ buying behavior: the case of Safaricom Ethiopia, Addis Ababa, Ethiopia

Advertising is a component of the promotional mix that is used to create awareness about goods and services and ultimately intends to influence buyers’ purchase decisions positively. The purpose of this study is to examine the impact of advertising characteristics of Impressiveness, Simple to Unders...

Full description

Saved in:
Bibliographic Details
Main Authors: Muluka Kedir Jemal, Kassegn Berhanu Melese
Format: Article
Language:English
Published: Taylor & Francis Group 2025-12-01
Series:Cogent Social Sciences
Subjects:
Online Access:https://www.tandfonline.com/doi/10.1080/23311886.2025.2454355
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1832584774960545792
author Muluka Kedir Jemal
Kassegn Berhanu Melese
author_facet Muluka Kedir Jemal
Kassegn Berhanu Melese
author_sort Muluka Kedir Jemal
collection DOAJ
description Advertising is a component of the promotional mix that is used to create awareness about goods and services and ultimately intends to influence buyers’ purchase decisions positively. The purpose of this study is to examine the impact of advertising characteristics of Impressiveness, Simple to Understand, Attention Grabbing, Memorable, Creative, and Honest on consumers’ buying behavior in telecommunications products and services. The study employed descriptive and explanatory research designs. A convenience sampling technique was implemented to select and administer 384 consumers of Safaricom Ethiopia. The findings of the study revealed that impressive, memorable, and creative advertisement characteristics have a statistically positive significant impact on consumer buying behavior, while simple-to-understand, attention-grabbing, and honest ads do not. The study helps marketers to gain a deeper understanding of how to influence consumers’ purchasing decisions. The study implies that marketers need to have consciousness for further marketing research development and the schemes for planning an efficient marketing strategy in responding to consumer needs.
format Article
id doaj-art-1feb84d71a4b4a72a8bf2b36294b62d3
institution Kabale University
issn 2331-1886
language English
publishDate 2025-12-01
publisher Taylor & Francis Group
record_format Article
series Cogent Social Sciences
spelling doaj-art-1feb84d71a4b4a72a8bf2b36294b62d32025-01-27T11:08:06ZengTaylor & Francis GroupCogent Social Sciences2331-18862025-12-0111110.1080/23311886.2025.2454355The impact of advertising on consumers’ buying behavior: the case of Safaricom Ethiopia, Addis Ababa, EthiopiaMuluka Kedir Jemal0Kassegn Berhanu Melese1Addis Ababa City Government, Addis Ababa, EthiopiaDepartment of Tourism and Hotel Management, Debre Berhan University, Debre Berhan, EthiopiaAdvertising is a component of the promotional mix that is used to create awareness about goods and services and ultimately intends to influence buyers’ purchase decisions positively. The purpose of this study is to examine the impact of advertising characteristics of Impressiveness, Simple to Understand, Attention Grabbing, Memorable, Creative, and Honest on consumers’ buying behavior in telecommunications products and services. The study employed descriptive and explanatory research designs. A convenience sampling technique was implemented to select and administer 384 consumers of Safaricom Ethiopia. The findings of the study revealed that impressive, memorable, and creative advertisement characteristics have a statistically positive significant impact on consumer buying behavior, while simple-to-understand, attention-grabbing, and honest ads do not. The study helps marketers to gain a deeper understanding of how to influence consumers’ purchasing decisions. The study implies that marketers need to have consciousness for further marketing research development and the schemes for planning an efficient marketing strategy in responding to consumer needs.https://www.tandfonline.com/doi/10.1080/23311886.2025.2454355Advertisingconsumer buying behaviourimpressivememorablecreative, telecommunications, EthiopiaMass Communication
spellingShingle Muluka Kedir Jemal
Kassegn Berhanu Melese
The impact of advertising on consumers’ buying behavior: the case of Safaricom Ethiopia, Addis Ababa, Ethiopia
Cogent Social Sciences
Advertising
consumer buying behaviour
impressive
memorable
creative, telecommunications, Ethiopia
Mass Communication
title The impact of advertising on consumers’ buying behavior: the case of Safaricom Ethiopia, Addis Ababa, Ethiopia
title_full The impact of advertising on consumers’ buying behavior: the case of Safaricom Ethiopia, Addis Ababa, Ethiopia
title_fullStr The impact of advertising on consumers’ buying behavior: the case of Safaricom Ethiopia, Addis Ababa, Ethiopia
title_full_unstemmed The impact of advertising on consumers’ buying behavior: the case of Safaricom Ethiopia, Addis Ababa, Ethiopia
title_short The impact of advertising on consumers’ buying behavior: the case of Safaricom Ethiopia, Addis Ababa, Ethiopia
title_sort impact of advertising on consumers buying behavior the case of safaricom ethiopia addis ababa ethiopia
topic Advertising
consumer buying behaviour
impressive
memorable
creative, telecommunications, Ethiopia
Mass Communication
url https://www.tandfonline.com/doi/10.1080/23311886.2025.2454355
work_keys_str_mv AT mulukakedirjemal theimpactofadvertisingonconsumersbuyingbehaviorthecaseofsafaricomethiopiaaddisababaethiopia
AT kassegnberhanumelese theimpactofadvertisingonconsumersbuyingbehaviorthecaseofsafaricomethiopiaaddisababaethiopia
AT mulukakedirjemal impactofadvertisingonconsumersbuyingbehaviorthecaseofsafaricomethiopiaaddisababaethiopia
AT kassegnberhanumelese impactofadvertisingonconsumersbuyingbehaviorthecaseofsafaricomethiopiaaddisababaethiopia