Sentiment Modeling of Instagram Users Towards Traditional and Modern Body Scrubs Using the Naive Bayes Algorithm

This study conducts sentiment analysis on Instagram comments related to traditional and modern body scrub products using the Naive Bayes algorithm. The aim of the research is to identify and compare consumer sentiments—positive, negative, or neutral—toward these two categories of skincare products....

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Bibliographic Details
Main Authors: Mardiana Mardiana, Kusrini Kusrini
Format: Article
Language:Indonesian
Published: LP3M Universitas Nurul Jadid 2025-04-01
Series:Journal of Electrical Engineering and Computer
Subjects:
Online Access:https://ejournal.unuja.ac.id/index.php/jeecom/article/view/10175
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Summary:This study conducts sentiment analysis on Instagram comments related to traditional and modern body scrub products using the Naive Bayes algorithm. The aim of the research is to identify and compare consumer sentiments—positive, negative, or neutral—toward these two categories of skincare products. The results indicate that neutral sentiment dominates, followed by negative and positive sentiments. The Naive Bayes algorithm demonstrated strong performance, particularly in detecting negative and neutral sentiments, but exhibited a lower recall rate for positive sentiments. The findings reveal that consumers value traditional body scrubs for their natural ingredients and cultural significance, while modern body scrubs are appreciated for their innovation. These insights offer actionable recommendations for skincare brands, highlighting the need for tailored marketing strategies and deeper consumer engagement.
ISSN:2715-0410
2715-6427