A Customer Service Chatbot Using Python, Machine Learning, and Artificial Intelligence
This report shows that with the most recent advancements in Artificial Intelligence (AI) and Natural Language Processing (NLP) using generative-pretrained transformers, we can develop robust AI applications to assist customer service departments with question answer systems. This paper addresses the...
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| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
International Institute of Informatics and Cybernetics
2024-06-01
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| Series: | Journal of Systemics, Cybernetics and Informatics |
| Subjects: | |
| Online Access: | http://www.iiisci.org/Journal/PDV/sci/pdfs/ZA198JE24.pdf
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