A Customer Service Chatbot Using Python, Machine Learning, and Artificial Intelligence

This report shows that with the most recent advancements in Artificial Intelligence (AI) and Natural Language Processing (NLP) using generative-pretrained transformers, we can develop robust AI applications to assist customer service departments with question answer systems. This paper addresses the...

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Bibliographic Details
Main Authors: Ty Ebsen, Richard S. Segall, Hyacinthe Aboudja, Daniel Berleant
Format: Article
Language:English
Published: International Institute of Informatics and Cybernetics 2024-06-01
Series:Journal of Systemics, Cybernetics and Informatics
Subjects:
Online Access:http://www.iiisci.org/Journal/PDV/sci/pdfs/ZA198JE24.pdf
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