FACTORS INFLUENCING INTENTION TO USE ELECTRONIC BANKING IN EAST ALGERIA
This study aims to examine the factors influencing customers’ intention to use electronic banking (e-banking) in East Algeria. The proposed conceptual model is based on the Technology Acceptance Model (TAM) with its original postulates: perceived usefulness and perceived ease of use, which is extend...
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| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
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Bucharest University of Economic Studies
2024-09-01
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| Series: | Business Excellence and Management |
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| Online Access: | https://beman.ase.ro/no143/1.pdf |
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| _version_ | 1850043689797156864 |
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| author | Ahcène TIAR Aissa ROUABHIA Ilyes BOUDJAADA Tahar DJELLIT |
| author_facet | Ahcène TIAR Aissa ROUABHIA Ilyes BOUDJAADA Tahar DJELLIT |
| author_sort | Ahcène TIAR |
| collection | DOAJ |
| description | This study aims to examine the factors influencing customers’ intention to use electronic banking (e-banking) in East Algeria. The proposed conceptual model is based on the Technology Acceptance Model (TAM) with its original postulates: perceived usefulness and perceived ease of use, which is extended to embrace some factors, including perceived risk, awareness, self-efficacy, social influence and resistance to change. The empirical data are collected from a questionnaire survey of 170 valid responses and analysed using the Partial Least-Squares Structural Equation Model (PLS-SEM) approach and Smart-PLS 4. The results show that bihavioural intention to use e-banking is influenced directly by perceived usefulness and ease of use and indirectly impacted by self-efficacy. |
| format | Article |
| id | doaj-art-1f3af65d72d1479daf63823c237fca5e |
| institution | DOAJ |
| issn | 2248-1354 2668-9219 |
| language | English |
| publishDate | 2024-09-01 |
| publisher | Bucharest University of Economic Studies |
| record_format | Article |
| series | Business Excellence and Management |
| spelling | doaj-art-1f3af65d72d1479daf63823c237fca5e2025-08-20T02:55:10ZengBucharest University of Economic StudiesBusiness Excellence and Management2248-13542668-92192024-09-0114352410.24818/beman/2024.14.3-01FACTORS INFLUENCING INTENTION TO USE ELECTRONIC BANKING IN EAST ALGERIAAhcène TIAR0Aissa ROUABHIA1Ilyes BOUDJAADA2Tahar DJELLIT3Université 20 Août 1955- SkikdaUniversité 20 Août 1955- SkikdaUniversité 20 Août 1955- SkikdaUniversité Mohamed Seddik Benyahia-JijelThis study aims to examine the factors influencing customers’ intention to use electronic banking (e-banking) in East Algeria. The proposed conceptual model is based on the Technology Acceptance Model (TAM) with its original postulates: perceived usefulness and perceived ease of use, which is extended to embrace some factors, including perceived risk, awareness, self-efficacy, social influence and resistance to change. The empirical data are collected from a questionnaire survey of 170 valid responses and analysed using the Partial Least-Squares Structural Equation Model (PLS-SEM) approach and Smart-PLS 4. The results show that bihavioural intention to use e-banking is influenced directly by perceived usefulness and ease of use and indirectly impacted by self-efficacy.https://beman.ase.ro/no143/1.pdffactors influencingintention to useelectronic banking |
| spellingShingle | Ahcène TIAR Aissa ROUABHIA Ilyes BOUDJAADA Tahar DJELLIT FACTORS INFLUENCING INTENTION TO USE ELECTRONIC BANKING IN EAST ALGERIA Business Excellence and Management factors influencing intention to use electronic banking |
| title | FACTORS INFLUENCING INTENTION TO USE ELECTRONIC BANKING IN EAST ALGERIA |
| title_full | FACTORS INFLUENCING INTENTION TO USE ELECTRONIC BANKING IN EAST ALGERIA |
| title_fullStr | FACTORS INFLUENCING INTENTION TO USE ELECTRONIC BANKING IN EAST ALGERIA |
| title_full_unstemmed | FACTORS INFLUENCING INTENTION TO USE ELECTRONIC BANKING IN EAST ALGERIA |
| title_short | FACTORS INFLUENCING INTENTION TO USE ELECTRONIC BANKING IN EAST ALGERIA |
| title_sort | factors influencing intention to use electronic banking in east algeria |
| topic | factors influencing intention to use electronic banking |
| url | https://beman.ase.ro/no143/1.pdf |
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