FACTORS INFLUENCING INTENTION TO USE ELECTRONIC BANKING IN EAST ALGERIA

This study aims to examine the factors influencing customers’ intention to use electronic banking (e-banking) in East Algeria. The proposed conceptual model is based on the Technology Acceptance Model (TAM) with its original postulates: perceived usefulness and perceived ease of use, which is extend...

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Main Authors: Ahcène TIAR, Aissa ROUABHIA, Ilyes BOUDJAADA, Tahar DJELLIT
Format: Article
Language:English
Published: Bucharest University of Economic Studies 2024-09-01
Series:Business Excellence and Management
Subjects:
Online Access:https://beman.ase.ro/no143/1.pdf
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author Ahcène TIAR
Aissa ROUABHIA
Ilyes BOUDJAADA
Tahar DJELLIT
author_facet Ahcène TIAR
Aissa ROUABHIA
Ilyes BOUDJAADA
Tahar DJELLIT
author_sort Ahcène TIAR
collection DOAJ
description This study aims to examine the factors influencing customers’ intention to use electronic banking (e-banking) in East Algeria. The proposed conceptual model is based on the Technology Acceptance Model (TAM) with its original postulates: perceived usefulness and perceived ease of use, which is extended to embrace some factors, including perceived risk, awareness, self-efficacy, social influence and resistance to change. The empirical data are collected from a questionnaire survey of 170 valid responses and analysed using the Partial Least-Squares Structural Equation Model (PLS-SEM) approach and Smart-PLS 4. The results show that bihavioural intention to use e-banking is influenced directly by perceived usefulness and ease of use and indirectly impacted by self-efficacy.
format Article
id doaj-art-1f3af65d72d1479daf63823c237fca5e
institution DOAJ
issn 2248-1354
2668-9219
language English
publishDate 2024-09-01
publisher Bucharest University of Economic Studies
record_format Article
series Business Excellence and Management
spelling doaj-art-1f3af65d72d1479daf63823c237fca5e2025-08-20T02:55:10ZengBucharest University of Economic StudiesBusiness Excellence and Management2248-13542668-92192024-09-0114352410.24818/beman/2024.14.3-01FACTORS INFLUENCING INTENTION TO USE ELECTRONIC BANKING IN EAST ALGERIAAhcène TIAR0Aissa ROUABHIA1Ilyes BOUDJAADA2Tahar DJELLIT3Université 20 Août 1955- SkikdaUniversité 20 Août 1955- SkikdaUniversité 20 Août 1955- SkikdaUniversité Mohamed Seddik Benyahia-JijelThis study aims to examine the factors influencing customers’ intention to use electronic banking (e-banking) in East Algeria. The proposed conceptual model is based on the Technology Acceptance Model (TAM) with its original postulates: perceived usefulness and perceived ease of use, which is extended to embrace some factors, including perceived risk, awareness, self-efficacy, social influence and resistance to change. The empirical data are collected from a questionnaire survey of 170 valid responses and analysed using the Partial Least-Squares Structural Equation Model (PLS-SEM) approach and Smart-PLS 4. The results show that bihavioural intention to use e-banking is influenced directly by perceived usefulness and ease of use and indirectly impacted by self-efficacy.https://beman.ase.ro/no143/1.pdffactors influencingintention to useelectronic banking
spellingShingle Ahcène TIAR
Aissa ROUABHIA
Ilyes BOUDJAADA
Tahar DJELLIT
FACTORS INFLUENCING INTENTION TO USE ELECTRONIC BANKING IN EAST ALGERIA
Business Excellence and Management
factors influencing
intention to use
electronic banking
title FACTORS INFLUENCING INTENTION TO USE ELECTRONIC BANKING IN EAST ALGERIA
title_full FACTORS INFLUENCING INTENTION TO USE ELECTRONIC BANKING IN EAST ALGERIA
title_fullStr FACTORS INFLUENCING INTENTION TO USE ELECTRONIC BANKING IN EAST ALGERIA
title_full_unstemmed FACTORS INFLUENCING INTENTION TO USE ELECTRONIC BANKING IN EAST ALGERIA
title_short FACTORS INFLUENCING INTENTION TO USE ELECTRONIC BANKING IN EAST ALGERIA
title_sort factors influencing intention to use electronic banking in east algeria
topic factors influencing
intention to use
electronic banking
url https://beman.ase.ro/no143/1.pdf
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AT aissarouabhia factorsinfluencingintentiontouseelectronicbankingineastalgeria
AT ilyesboudjaada factorsinfluencingintentiontouseelectronicbankingineastalgeria
AT tahardjellit factorsinfluencingintentiontouseelectronicbankingineastalgeria