Bridging Satisfaction Between E-Service Quality and Brand Pride in Education

The aim of this research is to examine the influence of e-service quality on satisfaction and its implications for brand pride. This research was conducted at several universities so that the respondents for this research were students. Data collection used closed questionnaires for students studyin...

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Bibliographic Details
Main Authors: Susanta, Santosa Humam, Hery, Suratna, Dwi Fadma Rosalia
Format: Article
Language:English
Published: EDP Sciences 2025-01-01
Series:SHS Web of Conferences
Subjects:
Online Access:https://www.shs-conferences.org/articles/shsconf/pdf/2025/03/shsconf_icarsess2024_04021.pdf
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