Streaming quality unveiled: a grounded theory approach to deciphering video on demand service attributes

In the fiercely competitive domain of online entertainment, Video-on-Demand (V-o-D) services are swiftly evolving to secure a significant market position. Despite the extensive literature on service quality and its impact on consumers’ consumption patterns, the specific attributes perceived by consu...

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Bibliographic Details
Main Authors: Satyaki Datta, Tathagata Ghosh
Format: Article
Language:English
Published: Taylor & Francis Group 2025-12-01
Series:Cogent Business & Management
Subjects:
Online Access:https://www.tandfonline.com/doi/10.1080/23311975.2025.2498626
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