Anthropomorphism in artificial intelligence: a game-changer for brand marketing

Abstract The expansion of brands adopting artificial intelligence services with human characteristics, such as chatbots, has revolutionized digital marketing strategies, transforming how companies reach and engage customers. This technological innovation is reshaping digital interactions between com...

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Bibliographic Details
Main Authors: Sofia Gomes, João M. Lopes, Elisabete Nogueira
Format: Article
Language:English
Published: SpringerOpen 2025-01-01
Series:Future Business Journal
Subjects:
Online Access:https://doi.org/10.1186/s43093-025-00423-y
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