Customer segment model with the purchase recency, frequency and monetary amount

This paper utilizes customer transaction data to segment customers based on their purchase recency, frequency, and monetary amount. By employing an empirical approach, a stochastic model is proposed to predict customer segmentation into categories such as new, active, potential, and lost. The model...

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Bibliographic Details
Main Author: Huang Hui-Hsin
Format: Article
Language:English
Published: Srpsko udruženje za marketing 2025-01-01
Series:Marketing (Beograd. 1991)
Subjects:
Online Access:https://scindeks-clanci.ceon.rs/data/pdf/0354-3471/2025/0354-34712502113H.pdf
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