Impact of Service Quality On Trust and Loyalty: An Empirical Study On Private Hospitals in Kurdistan Region of Iraq
Aim of this study was to investigate the impact of functional and technical service quality on the trust and loyalty of patients at private hospitals. The study conducted in the Kurdistan region of Iraq. We have collected data via a survey questionnaire from 322 patients or acquaintances of patients...
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| Main Author: | |
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| Format: | Article |
| Language: | English |
| Published: |
Tishk International University
2020-04-01
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| Series: | Eurasian Journal of Management & Social Sciences |
| Subjects: | |
| Online Access: | https://ejmss.tiu.edu.iq/index.php/ejmss/article/view/73 |
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