Evolution of Reference: A New Service Model for Science and Engineering Libraries.

This article explores the different steps involved in adopting a new service model at the University of Arizona Science-Engineering Library. In a time of shrinking budgets and changing user behavior the library was forced to rethink it reference services to be cost effective and provide quality ser...

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Bibliographic Details
Main Authors: Marianne Stowell Bracke, Elizabeth Kline, Sainath Chinnaswamy
Format: Article
Language:English
Published: University of Alberta Library 2008-05-01
Series:Issues in Science and Technology Librarianship
Online Access:https://journals.library.ualberta.ca/istl/index.php/istl/article/view/2441
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