Mapping of consumer satisfaction and analysis of the level of importance of travel components and service quality in travel companies that use bus transportation
The number of tourism journeys conducted via bus has shown a steady increase over time. This growth is supported by improved accessibility between regions due to road infrastructure development and heightened consumer demand for bus-based tourism. This study aims to analyze the influence of service...
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| Main Authors: | Bambang Hengky Rainanto, Suci Sri Utami Sutjipto, Pingky Dezar Zulkarnain, Ales Sandra Filpina Nubatonis, Fransisca Givanya Pamela, Abdul Talib Bon, Jonathan van Melle, Bambang Rudyanto |
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| Format: | Article |
| Language: | Indonesian |
| Published: |
Universitas Merdeka Malang
2025-07-01
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| Series: | Jurnal Pariwisata Pesona |
| Subjects: | |
| Online Access: | https://jurnal.unmer.ac.id/index.php/jpp/article/view/15172 |
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