Analysis Of Service Quality In Early Child Care Services Businesses Using Servqual And Quality Function Deployment
This research aims to analyse the quality of childcare services by considering local wisdom and traditional games and conducting a case study at OMAH BOCAH. The SERVQUAL method measures parents' perceptions of the quality of services provided. In contrast, the QFD method is used to design child...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | Indonesian |
| Published: |
Universitas Islam Negeri Sultan Syarif Kasim
2024-05-01
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| Series: | Jurnal Teknik Industri: Jurnal Hasil Penelitian dan Karya Ilmiah dalam Bidang Teknik Industri |
| Online Access: | https://ejournal.uin-suska.ac.id/index.php/jti/article/view/29547 |
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