A Study of Online Review Promptness in a B2C System

Web 2.0 technologies have attracted an increasing number of active online writers and viewers. A deeper understanding of when customers will review and what motivates them to write online reviews is of both theoretical and practical significance. In this paper, we present a novel methodological fram...

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Bibliographic Details
Main Authors: Junqiang Zhang, Liangqiang Li, Yu Qian
Format: Article
Language:English
Published: Wiley 2016-01-01
Series:Discrete Dynamics in Nature and Society
Online Access:http://dx.doi.org/10.1155/2016/3849153
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