Social Media Use in European Hotels: Benefits and Main Challenges
The advent of Social Media tools has been one of the most relevant technological innovations in recent years and has strongly impacted the tourism industry. Despite the numerous benefits that Social Media can offer to hotels, transforming the way they relate to customers and opening a vast array...
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Main Authors: | Aurora Garrido-Moreno, Nigel Lockett |
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Format: | Article |
Language: | English |
Published: |
University of Algarve, ESGHT/CINTURS
2016-01-01
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Series: | Tourism & Management Studies |
Subjects: | |
Online Access: | https://tmstudies.net/index.php/ectms/article/view/888/pdf_16 |
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