CUSTOMER SATISFACTION ANALYSIS ON SALES ENGINEERING SERVICE USING SERVQUAL AND FACTOR ANALYSIS IN PACKAGING INDUSTRY

To achieve client satisfaction, every company must be able to do its best. Companies must be able to provide services that meet or surpass their consumers' expectations to achieve customer satisfaction. As a result, the goal of this research is to look at client satisfaction with the Sales Engi...

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Bibliographic Details
Main Authors: Rheza Vahlepy, Winarno Winarno, Fahriza Nurul Azizah, Dimas Nurwinata Rinaldi
Format: Article
Language:English
Published: Universitas Pattimura 2022-06-01
Series:Barekeng
Subjects:
Online Access:https://ojs3.unpatti.ac.id/index.php/barekeng/article/view/5294
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