Systematic review of omni-channel banking and preview of upcoming developments in Germany

Banks have not come to rest since the 2008 banking crisis and have been struggling for their future ever since. In addition to serious market distortions, there are increasingly digital challenges and investments in the banks’ platforms to remain competitive and continue to meet customer requirement...

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Bibliographic Details
Main Author: Michael Menrad
Format: Article
Language:English
Published: LLC "CPC "Business Perspectives" 2020-06-01
Series:Innovative Marketing
Subjects:
Online Access:https://businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/13651/IM_2020_02_Menrad.pdf
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