Growth of ghost kitchens and virtual brands

The hospitality industry is undergoing a profound transformation with the emergence of ghost kitchens and virtual brands, driven by digital innovation and evolving consumer preferences. Ghost kitchens-delivery-only food production facilities-offer cost-effective and scalable solutions for restaurant...

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Bibliographic Details
Main Authors: Gagić Jaraković Snježana, Paunić Maja, Vujasinović Vesna, Stanojević Mateja
Format: Article
Language:English
Published: Visoka turistička škola strukovnih studija, Beograd 2025-01-01
Series:Turističko Poslovanje
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Online Access:https://scindeks-clanci.ceon.rs/data/pdf/0354-3099/2025/0354-30992535131G.pdf
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Summary:The hospitality industry is undergoing a profound transformation with the emergence of ghost kitchens and virtual brands, driven by digital innovation and evolving consumer preferences. Ghost kitchens-delivery-only food production facilities-offer cost-effective and scalable solutions for restaurant operators by eliminating the need for physical dining spaces. Similarly, virtual brands leverage data-driven strategies to optimize menu offerings and customer engagement in an increasingly digital marketplace. While these models present significant opportunities, such as market expansion, reduced overhead costs, and operational flexibility, they also pose challenges, including reliance on third-party delivery platforms, brand differentiation, and maintaining food quality. This manuscript examines the growth of ghost kitchens and virtual brands, their economic implications, key operational strategies, and long-term sustainability within the evolving hospitality industry.
ISSN:0354-3099
2560-3361