Understanding the influence of ISO 9001 certification on SMEs performance: two Portuguese case studies
Considering the importance of small and medium-sized businesses in the economy and that the majority of quality management systems (QMS) implemented in SMEs are based on the requirements of the ISO 9001 standard, with this work our focus is on studying the influence of ISO 9001 standard certificatio...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Universidade Católica Portuguesa, Instituto de Gestão e das Organizações da Saúde
2021-05-01
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| Series: | Gestão e Desenvolvimento |
| Subjects: | |
| Online Access: | https://revistas.ucp.pt/index.php/gestaoedesenvolvimento/article/view/10029 |
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