Machine Learning Approach to Identifying Empathy Using the Vocals of Mental Health Helpline Counselors: Algorithm Development and Validation
Abstract BackgroundThis research study aimed to detect the vocal features immersed in empathic counselor speech using samples of calls to a mental health helpline service. ObjectiveThis study aimed to produce an algorithm for the identification of empathy from thes...
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| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
JMIR Publications
2025-04-01
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| Series: | JMIR Formative Research |
| Online Access: | https://formative.jmir.org/2025/1/e67835 |
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