Service Innovation in the Twenty First Century

This paper is an evaluation of service sector innovations. It reviews the development of innovations in the sector, including innovation across services and the promotion of new services, and patterns of management and service design. Until the 1990s, it was rare to find researchers and policyma...

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Bibliographic Details
Main Author: Ian Miles
Format: Article
Language:English
Published: National Research University Higher School of Economics 2011-06-01
Series:Foresight and STI Governance
Subjects:
Online Access:https://foresight-journal.hse.ru/article/view/19592
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