The influence of positive and negative electronic word of mouth review on hotel customer e-repurchase

Digital technology makes hotel bookings through online travel agents more attractive and more and more people want to make online travel booking agents create more attractive features for hotel bookings. The purpose of this study was to examine the effect of E-WoM on E-repurchase, especially in hote...

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Bibliographic Details
Main Authors: Endang Tjahjaningsih, Dian Suprapti, Euis Soliha, Tristiana Rijanti
Format: Article
Language:English
Published: Indonesian Institute for Counseling, Education and Therapy (IICET) 2023-12-01
Series:JPPI (Jurnal Penelitian Pendidikan Indonesia)
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Online Access:https://jurnal.iicet.org/index.php/jppi/article/view/2265
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