Service Quality Management in Hospitality, Tourism, and Leisure /
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Other Authors: | Kandampully, Jay, Mok, Connie (Editor), Sparks, Beverley A. (Joint Editor.) |
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Format: | Book |
Language: | English |
Published: |
New York :
Haworth Hospitality Press,
c2001.
|
Subjects: | |
Online Access: | View in OPAC |
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