Service Quality Management in Hospitality, Tourism, and Leisure /
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| Other Authors: | Kandampully, Jay, Mok, Connie (Editor), Sparks, Beverley A. (Joint Editor.) |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New York :
Haworth Hospitality Press,
c2001.
|
| Subjects: | |
| Online Access: | View in OPAC |
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