Service Quality Management in Hospitality, Tourism, and Leisure /
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| Other Authors: | , , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New York :
Haworth Hospitality Press,
c2001.
|
| Subjects: | |
| Online Access: | View in OPAC |
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| 005 | 20210430091247.0 | ||
| 008 | 000224s2001 nyua b 001 0 eng | ||
| 999 | |c 3488 |d 3488 | ||
| 020 | |a 0789007266 | ||
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| 040 | |a DLC |c KABLIB |d KABLIB | ||
| 050 | 0 | 0 | |a |b |
| 082 | 0 | 0 | |a 647.9 |2 23 |b SER |
| 245 | 0 | 0 | |a Service Quality Management in Hospitality, Tourism, and Leisure / |c Jay Kandampully, Connie Mok and Beverley Sparks, [Editors]. |
| 260 | |a New York : |b Haworth Hospitality Press, |c c2001. | ||
| 300 | |a xvii, 339 p. : |b ill. ; |c 22 cm. | ||
| 500 | |a Includes : Index | ||
| 504 | |a Includes : Bibliographical References | ||
| 650 | 0 | |a Hospitality Management. |9 9209 | |
| 650 | 0 | |a Tourism |9 9210 | |
| 650 | 0 | |a Leisure Management. |9 9211 | |
| 700 | 1 | |a Kandampully, Jay. |9 9212 | |
| 700 | 1 | |a Mok, Connie, |9 9213 |e Editor. | |
| 700 | 1 | |a Sparks, Beverley A. |9 9214 |e Joint Editor. | |
| 856 | 4 | 2 | |u |
| 942 | |2 ddc |c BOOK | ||