Service Quality Management in Hospitality, Tourism, and Leisure /

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Bibliographic Details
Other Authors:	Kandampully, Jay, Mok, Connie (Editor), Sparks, Beverley A. (Joint Editor.)
Format:	Book
Language:	English
Published:	New York : Haworth Hospitality Press, c2001.
Subjects:	Hospitality Management. Tourism Leisure Management.
Online Access:	View in OPAC
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245	0	0	\|a Service Quality Management in Hospitality, Tourism, and Leisure / \|c Jay Kandampully, Connie Mok and Beverley Sparks, [Editors].
260			\|a New York : \|b Haworth Hospitality Press, \|c c2001.
300			\|a xvii, 339 p. : \|b ill. ; \|c 22 cm.
500			\|a Includes : Index
504			\|a Includes : Bibliographical References
650		0	\|a Hospitality Management. \|9 9209
650		0	\|a Tourism \|9 9210
650		0	\|a Leisure Management. \|9 9211
700	1		\|a Kandampully, Jay. \|9 9212
700	1		\|a Mok, Connie, \|9 9213 \|e Editor.
700	1		\|a Sparks, Beverley A. \|9 9214 \|e Joint Editor.
856	4	2	\|u
942			\|2 ddc \|c BOOK