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    Feedback in radiology: Essential tool for improving user experience and providing value-based care by Andrea Rockall, Jacob J. Visser, Cristina Garcia-Villar, Naama Lev-Cohain, Patrick Omoumi, Marie-Pierre Revel, Ruth Mary Strudwick, European Society of Radiology (ESR), on behalf of the ESR and ESR Value-based Radiology Subcommittee

    Published 2025-06-01
    “…A positive patient experience is consistently associated with patient safety, clinical effectiveness, and outcome measures and is therefore a tool for measuring value-based care. Monitoring the experience of users of radiology services is an indispensable component of quality improvement programmes for radiology departments. …”
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