Six Sigma for Financial Services : how leading companies are driving results using lean, six sigma, and process management / by Hayler, Rowland

Table of Contents: “…Creating capabilities -- Defining an architecture -- Establishing measurement systems -- Process execution. Embedding governance -- Acheiveing transformation and improvement -- Fostering culture -- The future of business process excellence in financial services.…”
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The dynamics of African indigenous knowledge systems : a sustainable alternative for livelihoods in southern Africa /

Table of Contents: “…Introduction: The dynamics of indigenous knowledges and sustainable livelihoods in Africa / Edward Shizha and Christopher Ndlovu -- Mainstreaming and investing in indigenous knowledge epistemologies for sustainable livelihoods / Edward Shizha -- Buttressing sustainable security systems through African indigenous epistemologies / Shepherd Ndondo and Christopher Ndlovu -- Harnessing indigenous conflict resolution processes in building sustainable communities / Mandlenkosi Ndlovu -- Participation of diasporas in building sustainable communities in Zimbabwe: Implementation of Ubuntu philosophy / Roland Moyo, Christopher Ndlovu and Edward Shizha -- The role of indigenous knowledge systems in sustainable adaptation to climate change / Tinashe Pikirai -- Understanding climate change adaptation for increased productivity and sustainability in Southern African communities: A review / Keith Phiri -- Implementing indigenous knowledge systems for sustainable learning in African primary schools / Emily Mangwaya and Ezron Mangwaya -- Integration of indigenous mathematical knowledge into the mathematics education for sustainable learning / Nhlanhla Mkwelie, Ntandoyenkosi Satamwe and Edward Shizha -- Embedding sustainability and Ubuntu philosophy in the learning of learners with disruptive behaviours / Mlungisi Moyo -- Language of instruction imbroglio in the post-colonial school curriculum (Zimbabwe Curriculum Framework, 2015-2020): The obstacle to sustainable learning / Otildah S. …”
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