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    The effect of service quality and customer value on customer satisfaction and customer loyalty in Bank Sultra by Abdul Razak, Abdul hakim, Asraf Yunus

    Published 2023-09-01
    “…The purpose of this study was to determine and analyze the effect of service quality and customer value on satisfaction and loyalty, the effect of satisfaction on loyalty, the role of satisfaction in mediating the relationship between service quality and customer value on customer loyalty in Bank Sultra. …”
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    Customer service : a parctical approach/ by Harris, Elaine K.

    Published 2014
    Subjects: “…Customer service…”
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    Book
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    Bayesian Network Approach to Customer Requirements to Customized Product Model by Qin Yang, Zhirui Li, Haisen Jiao, Zufang Zhang, Weijie Chang, Daozhu Wei

    Published 2019-01-01
    “…Customizing products based on customer needs is an irreversible trend, and many companies strive to provide customized products to customers in less time. …”
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    Custom and Retail Exempt Meat Processing by Chad Carr, Larry Eubanks, Ryan Dijkhuis

    Published 2008-10-01
    “…AN204, a 4-page fact sheet by Chad Carr, Larry Eubanks, and Ryan Dijkhuis, explains the exemptions for custom and retail exempt meat processors, and also covers Florida Sunshine Law specific to meat processors. …”
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    Custom and Retail Exempt Meat Processing by Chad Carr, Larry Eubanks, Ryan Dijkhuis

    Published 2008-10-01
    “…AN204, a 4-page fact sheet by Chad Carr, Larry Eubanks, and Ryan Dijkhuis, explains the exemptions for custom and retail exempt meat processors, and also covers Florida Sunshine Law specific to meat processors. …”
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    Article
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    Citizen, Customer, Partner : engaging the public in public management / by Thomas, John Clayton

    Published 2012
    Table of Contents: “…Citizen, customer, partner, and public management -- The changing place of the public in public management -- Providing customer service in public service -- Learning about the public's needs -- Coproducing public services and public value -- Managing for coproduction -- When is public involvement desirable? …”
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    Book
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    Leading the customer experience : inspirational service leadership / by Cook, Sarah, 1955-

    Published 2015
    Table of Contents: “…Acknowledgments -- Preface -- Why does leadership matter when it comes to customer experience? -- The qualities of the customer focused leader -- Customer insights and priorities -- Recruiting for attitude, training for excellence -- Motivating and empowering your people -- Communicate and praise -- Improve and innovate -- Consistently consistent -- Bibliography -- Index.…”
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    Leading the customer experience : inspirational service leadership / by Cook, Sarah, 1955-

    Published 2015
    Table of Contents: “…Acknowledgments -- Preface -- Why does leadership matter when it comes to customer experience? -- The qualities of the customer focused leader -- Customer insights and priorities -- Recruiting for attitude, training for excellence -- Motivating and empowering your people -- Communicate and praise -- Improve and innovate -- Consistently consistent -- Bibliography -- Index.…”
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    Book
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    Customer experience and customer loyalty in retail multichannel banking: A mediation Analysis by Shame Mugova

    Published 2025-02-01
    Subjects: “…Customer Experience, Customer Loyalty, Multichannel, Banking, Customer Satisfaction, Service Quality…”
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    Article
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    The Effect of Service Quality, Brand Image, E-WOM, Customer Satisfaction on Customer Loyalty by Sahlani Sahlani, Endang Ruswanti

    Published 2024-12-01
    Subjects: “…Service Quality, Brand Image, E-WOM, Customer Satisfaction, Customer Loyalty…”
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    Article
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    Comparison of Risk Tolerances and Investment Decisions of Participation Bank Customers and Conventional Bank Customers by Hüseyin Burgazoğlu, Salih Ülev, Mervan Selçuk

    Published 2022-10-01
    “…This study investigates the structure of financial risk tolerances and risk perceptions of participation and conventional bank customers. Our results show that conventional bank clients have a higher average in both overall risk tolerance and financial risk tolerance. …”
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