Leading the customer experience : inspirational service leadership / by Cook, Sarah, 1955-

Table of Contents: “…Acknowledgments -- Preface -- Why does leadership matter when it comes to customer experience? …”
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Healthcare and the Effect of Technology : developments, challenges and advancements / by Kabene, Stefane M

Table of Contents: “…Kabene, Melody Wolfe -- The computer-assisted patient consultation : promises and challenges / Aviv Shachak, Shmuel Reis -- The electronic patient record : a practicing physician's perspective / Nicholas G. …”
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Ross and Wilson Anatomy & Physiology in Health and Illness / by Waugh, Anne, Grant, Allison (Allison Wynn), 1961-

Table of Contents: “…Introduction to the human body -- Introduction to the chemistry of life -- The cells, tissues and organisation of the body -- The blood -- The cardiovascular system -- The lymphatic system -- The nervous system -- The special senses -- The endocrine system -- The respiratory system -- Introduction to nutrition -- The digestive system -- The urinary system -- The skin -- Resistance and immunity -- The musculoskeletal system -- Introduction to genetics -- The reproductive systems.…”
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Developing and managing electronic collections : the essentials / by Johnson, Peggy, 1948-

Table of Contents: “…Overview of the evolving electronic collections environment -- Selecting and evaluating e-resources for libraries -- Selection and order placement -- Licenses for e-content -- Conducting business with e-content and service suppliers -- Working across organizational units to acquire and manage e-resources -- Budgeting and financial considerations -- The future of e-content in libraries and a few concluding thoughts.…”
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Johnson & Everitt's Essential Reproduction / by Johnson, M. H.

Table of Contents: “…Sex -- Gender and sexuality -- Reproductive messengers -- Testicular function in the adult -- Ovarian function in the adult -- Regulation of gonadal function -- Puberty and the maturation of the hypothalamic-pituitary-gonadal axis -- Actions of steroid hormones in the adult -- Coitus and fertilization -- Implantation and the establishment of the placenta -- Maternal recognition and support of pregnancy -- The fetus and its preparations for birth -- Parturition -- Lactation and maternal behaviour -- Fertility.…”
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Water power / by Webster, Christine

Table of Contents: “…Studying waterpower -- Waterpower facts -- Currents and tides page -- Tidal power -- Water energy history -- The waterwheel -- Steam power page -- Water for electricity -- Water cycle -- Dam issues -- Storing power -- Hydropower -- Advantages and disadvantages of waterpower -- Other waterpower uses -- Surfing waterpower science -- Science in action, building a waterwheel -- What have you learned?…”
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The Old Testament in the New : an introduction / by Moyise, Steve

Table of Contents: “…Texts and interpretation in the first century -- The Old Testament in Mark -- The Old Testament in Matthew -- The Old Testament in Luke-Acts -- The Old Testament in John -- Jesus' use of the Old Testament -- The Old Testament in Paul -- The Old Testament in Hebrews -- The Old Testament in 1 and 2 Peter, Jude -- The Old Testament in James and 1-3 John -- The Old Testament in Revelation -- Concluding hermeneutical observations.…”
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Leadership : practice and perspectives / by Roe, Kevin, 1961-

Table of Contents: “…The basic frameworks : Trait theory-description, analysis, and use -- Behavioural models -- The style approach to leadership -- Situational and contingent leadership -- Charisma and transformational leadership -- Authentic leadership -- Followership -- Part 2. …”
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Cognitive therapy for challenging problems : what to do when the basics don't work / by Beck, Judith S.

Table of Contents: “…Identifying problems in treatment -- Conceptualizing patients who present challenges -- When a personality disorder challenges treatment -- Developing and using the therapeutic alliance -- Therapeutic relationship problems: case examples -- When therapists have dysfunctional reactions to patients -- Challenges in setting goals -- Challenges in structuring the session -- Challenges in solving problems and in homework -- Challenges in identifying cognitions -- Challenges in modifying thoughts and images -- Challenges in modifying assumptions -- Challenges in modifying core beliefs.…”
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A Reader in Promoting Public Health : challenge and controversy /

Table of Contents: “…The rise of modern multidisciplinary public health -- Millennium report to sir Edwin Chadwick -- How is health experienced? …”
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Abeloff's Clinical Oncology / by Niederhuber, John E.

Table of Contents: “…pt. I. Science of clinical oncology -- sect. A. Biology and cancer -- sect. …”
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Human Embryology and Developmental Biology / by Carlson, Bruce M.

Table of Contents: “…Getting ready for pregnancy -- Transport of gametes and fertilization -- Cleavage and implantation -- Molecular basis for embryonic development -- Formation of germ layers and early derivatives -- Establishment of the basic embryonic body plan -- Placenta and extraembryonic membranes -- Developmental disorders : causes, mechanisms, and patterns -- Integumentary, skeletal, and muscular systems -- Limb development -- Nervous system -- Neural crest -- Sense organs -- Head and neck -- Digestive and respiratory systems and body cavities -- Urogenital system -- Cardiovascular system -- Fetal period and birth.…”
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Genetics : analysis of genes and genomes / by Hartl, Daniel L., Cochrane, Bruce

Table of Contents: “…Genes, genomes and genetic analysis -- DNA structure and genetic variation -- Transmission genetics : the principle of segregation -- The chromosomal basis of inheritance -- Genetic linkage and chromosome mapping -- Human karyotypes and chromosome behavior -- The genetics of complex characters -- Genetics of the bacteria and their viruses -- Molecular organization of chromosomes and genomes -- DNA replication and sequencing -- Mutation, repair, and recombination -- Molecular biology of gene expression -- Molecular mechanisms of gene regulation -- Manipulating genes and genomes -- Genetic control of development -- The genetics of cancer -- Extranuclear inheritance -- Genetics of populations -- Human evolution.…”
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Designing and Assessing Courses and Curricula : a practical guide / by Diamond, Robert M.

Table of Contents: “…Preface -- Acknowledgments -- About the author --Part 1: Frame Of Reference -- 1: Learning-centered approach to course and curriculum design -- 2: Expanding role of faculty in accreditation and accountability -- 3: Staying informed -- 4: Scholarship and faculty rewards -- 5: Introduction to the model and its benefits -- 6: Diagramming -- Part 2: Process -- 7: Making the decision to go ahead -- 8: Getting started -- 9: Linking goals, courses, and curricula -- 10: Gathering and analyzing essential data -- 11: Thinking in the ideal -- 12: Adjusting from the ideal to the possible -- 13: Clarifying instructional goals and learning outcomes -- 14: Designing and implementing your assessment plan: Overview and assessing a curriculum -- 15: Designing and implementing your assessment plan: Assessing a course -- Part 3: Designing, Implementing, And Assessing The Learning Experience -- 16: Designing the learning experience: Research on teaching and learning -- 17: Designing the learning experience: Your instructional options -- 18: Using technology to support learning / Wallace Hannum -- 19: Distance learning / Wallace Hannum -- 20: Meeting the needs of adult learners / G Roger Sell -- 21: Addressing diversity / G Roger Sell -- 22: Developing a learning-centered syllabus -- Part 4: Your Next Steps -- 23: Using your data: curriculum and course revision -- 24: Learning from experience -- Resources -- Case studies -- References -- Index.…”
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The impact of macroeconomic policies on poverty and income distribution : macro-micro evaluation techniques and tools /

Table of Contents: “…Pereira da Silva -- Part 1: Winners and losers from trade reform in Morocco / Martin Ravallion and Michael Lokshin -- Trade options for Latin America : a poverty assessment using a top-down macro-micro modeling framework / Maurizio Bussolo ... …”
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The Developing Human : clinically oriented embryology / by Moore, Keith L.

Table of Contents: “…Introduction to the developing human -- First week of human development -- Second week of human development -- Third week of human development -- Fourth to eighth weeks of human development -- Ninth week to birth : the fetal period -- Placenta and fetal membranes -- Body cavities, mesenteries, and diaphragm -- Pharyngeal apparatus, face, and neck -- Respiratory system -- Alimentary system -- Urogenital system -- Cardiovascular system -- Skeletal system -- Muscular system -- Development of limbs -- Nervous system -- Development of eyes and ears -- Integumentary system -- Human birth defects -- Common signaling pathways used during development.…”
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Understanding the Sociology of Health / by Barry, Anne-Marie

Table of Contents: “…Theories, perspectives and concepts -- Sociological theory: explaining and theorising -- Concepts of health and medicine -- Medical power and knowledge -- Challenging medical dominance -- Evidence and enquiry: an overview of sociological research -- Key themes -- Class and health -- Ethnicity, race and health -- Gender and health -- Mental health -- Sexualities and health / with Megan Todd -- Sociology of the body: chronic illness and disability -- Health, ageing and the life course -- Contexts -- Places of care -- Health care in context / with Clare Swan and Pedro Morago -- Brief social history of health and healing -- Sport, health, exercise and the body -- Death and dying.…”
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Moffat's Trusts law : text and materials / by Garton, Jonathan

Table of Contents: “…Trusts introduced -- The evolution of the private express trust -- Creating the trust I -- Creating the trust II -- Trusts and public policy -- Flexibility in relation to beneficial entitlement -- An introduction to trustees and trusteeship -- Aspects of the management of trusts -- Trusteeship, control and breach of trust -- Implied trusts and the family home -- Trusts in commerce I : commerce and equitable remedies -- Trusts in commerce II : commerce, credit and the trust -- Trusts in commerce III : fiduciary relationships, commerce and the trust -- Trust, contract and unincorporated associations -- An introduction to the law of charity -- A legal definition of ̀charityʹ -- Trusts : an international dimension.…”
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